The human side of digital transformation

The human side of digital transformation. Measure what matters. Optimise what works. Prove what changed.

70% of transformations fail, because leaders can't see what's really happening inside their teams. ICQ Global makes the 9 biomarkers of team performance visible so leaders can lead through disruption and build a future-ready culture where growth and innovation are inevitable.

Our ICF-accredited, multi-award-winning assessments surface the invisible team dynamics that standard engagement surveys miss, and Gloria — our AI coach — translates results into personalised, evidence-based guidance for leaders and teams.

What we do

ICQ Global helps CHROs, CEOs and transformation leaders diagnose and develop the human side of their organisation. We measure psychological safety, motivation, cognitive diversity, cultural intelligence and behavioural derailers, and we translate the data into targeted coaching, team interventions and culture change programmes.

Our assessments: Global DISC (identity and behaviour), the Derailer Assessment (stress-driven behavioural patterns across Direction, Influence, Service and Competence), the Cognitive Bias Assessment (decision-making blind spots), and the ICQ Culture Survey (Competing Values Framework — Clan, Adhocracy, Market, Hierarchy). All ICF-accredited and multi-award-winning.

Programmes

GameChangers Individual — a data-led coaching journey that turns self-awareness into measurable behaviour change within weeks. GameChangers Leadership System — a scalable leadership system that replaces fragmented development with shared insight and aligned behaviour. GameChangers Team — a team-level programme that removes hidden friction and restores momentum where performance has stalled.

Proven track record

One client team achieved an engagement score 4× higher than any other team's result in the last 15 years after a 6-month ICQ Global programme. Another certified 10 internal HR, L&D and scrum masters in our assessments to replace their engagement surveys and develop internal coaches at scale.

Trusted by: Roche, Netflix, Coca-Cola, Allianz, Deloitte, Sanofi, Novartis, AstraZeneca, GSK, BP, Shell, Unilever, HSBC, Barclays, PwC, EY, KPMG, and dozens more global organisations across pharma, finance, energy, tech and professional services.

Meet Gloria, the AI coach

Gloria is ICQ Global's AI coach. She interprets Derailer, Cognitive Bias, Global DISC and Culture Survey results and delivers personalised, evidence-based coaching — helping leaders and teams act on insight rather than just collect data.

Contact ICQ Global: Book a 30-minute discovery call at gamechangersbyicq.com/gamechangers/contact. General enquiries: csaba@icq.global. Speaking enquiries: kasia@icq.global. Based in the UK, delivering globally in English and Hungarian.